Shipping And Delivery Policy

Version: 1.0
Last Updated: 20 November 2025

At CELERYTASKMASTERY.PRO, operated by PACIFENDZ LIMITED, all of our products and services are delivered digitally — no physical shipping or postal delivery is required.
This policy explains how and when digital content is delivered, how we respond to delays, and what customers can expect after completing a purchase.

1. Company Information

Company Name: PACIFENDZ LIMITED
Business Registration Number: 77715929
Date of Incorporation: 17-Feb-2025
Company Type: Private company limited by shares

Registered Address:
ROOM 511, 5/F, MING SANG IND BLDG
19-21 HING YIP STREET
KWUN TONG, HONG KONG
HONG KONG, 000000

Website: https://celerytaskmastery.pro
Customer Service Email: [email protected]
Customer Support Phone: +1 315 757 3038

We display our business details repeatedly for full transparency and compliance.

2. Nature of Our Products

All items available at CeleryTaskMastery.pro are digital educational goods and services, including but not limited to:

  • Online courses, training modules, and tutorial content
  • Digital learning materials and downloadable resources
  • Certification programs and asynchronous learning tools
  • Custom support or project-based educational services where applicable

As these are digital products, no physical shipping or delivery via postal service is involved.

3. Delivery Methods

After successful payment, your digital product or service will be delivered by one or more of the following methods:

  • Instant access or download link on the checkout confirmation page
  • Email delivery with access credentials or download link
  • Secure access through your CeleryTaskMastery.PRO user account
  • Direct communication via email for custom educational projects

4. Delivery Timeframes

Instant Digital Access

For digital products such as downloadable content, learning modules, or training platform access:

  • Delivery is instant immediately after successful payment
  • You will receive access instructions and confirmation via email within minutes

Custom or Specialized Services

For personalized services or advanced coaching:

  • Order acknowledgment within 24 hours (business days)
  • You will receive a project timeline with an expected delivery window (typically 3–10 business days, depending on complexity)
  • Deliverables will be sent digitally (email, secure cloud link or portal)

5. Non-Receipt of Digital Goods

If you do not receive your product or access link within the expected timeframe:

  1. Check your inbox and spam/junk folders
  2. Confirm that your payment was completed successfully
  3. Contact us at [email protected]

We guarantee delivery and will resend access immediately free of charge.

6. Delivery Delays

Although digital delivery is usually instant, delays can occur due to:

  • Temporary technical or server issues
  • Payment verification delays
  • Incorrect or misspelled email addresses

If any delay occurs, we will notify you right away and ensure a resolution as quickly as possible.

7. Failed or Expired Downloads

If your download link has expired, is inaccessible, or becomes corrupted, please contact us.
We will verify your purchase and provide a new active download link at no additional cost.

8. Service Delivery Confirmation

Once your digital order has been fulfilled, you will receive:

  • A confirmation email
  • A proof-of-purchase receipt
  • Delivery or login instructions

This confirms completion and delivery.

9. Geographic Availability

Our digital products and services are available worldwide, except where restricted by law or regional regulations.
Some payment methods are region-specific (e.g., Bancontact for Belgium clients).

10. Contact for Delivery Issues

For any questions, access problems, or delivery-related support, please contact:

PACIFENDZ LIMITED
ROOM 511, 5/F, MING SANG IND BLDG
19–21 HING YIP STREET
KWUN TONG, HONG KONG
HONG KONG, 000000

[email protected]
+1 315 757 3038
https://celerytaskmastery.pro

We respond to all inquiries within 1–3 business days.